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DEAR CUSTOMERS.

First of all, thank you for choosing BeLimitless. We really appreciate this. Secondly, if you have any questions or difficulties with an item, please read the documentation that is included in your purchased file. Thirdly, if the problem is not solved please contact us via our support system https://belimitless.ticksy.com/. We are located in time zone GMT +2  and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be up to 72 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 


IF YOU HAVE PRODUCT RELATED PROBLEMS ON YOUR SITE, PLEASE PROVIDE US THE FOLLOWING THINGS:

  • Link to your site: To check your site...
  • Admin account: To dig in the site more deeply...
  • Envato purchase code: To verify your purchase...
  • FTP access (optional): Sometimes we can't solve the problems without it...


HOW TO WRITE A SUPPORT TICKET?

  • Language: Please write us in the following languages: English, Dutch.
  • Browser info: If the problem is related to some kind of browser please send the details about it and some screenshots. It helps us a lot.
  • Create and keep contact via one Ticket only. That makes it easy to manage your problem. We will not support if you spam or create a lot of tickets